Describe the issue or problem
All mails to reviewers and authors seem to be undelivered and bounces
Hi @editorkjp,
As first steps, please review your configuration and the troubleshooting information found here:
https://docs.pkp.sfu.ca/admin-guide/en/deploy-email
Also, please indicate your specific version and application (e.g. OJS 3.4.0-8)—this is outlined in our guidelines for using the forum and is important information for other users here on the forum to be able to assist you with troubleshooting.
-Roger
PKP Team
hi
The OJS version is 3.3.0.10, no reviewer request mail is being sent.
Editor KJP