Describe the issue or problem
All mails to reviewers and authors seem to be undelivered and bounces
Hi @editorkjp,
As first steps, please review your configuration and the troubleshooting information found here:
https://docs.pkp.sfu.ca/admin-guide/en/deploy-email
Also, please indicate your specific version and application (e.g. OJS 3.4.0-8)—this is outlined in our guidelines for using the forum and is important information for other users here on the forum to be able to assist you with troubleshooting.
-Roger
PKP Team
hi
The OJS version is 3.3.0.10, no reviewer request mail is being sent.
Editor KJP
This topic was automatically closed after 21 hours. New replies are no longer allowed.