Login problem after clean install of OCS

Hi folks, I am new to this forums and the OCS product so please bear with me.

I followed the step to a fresh install of OCS 2.3.6 and it appears to be successful. I have followed the instructions as outlined in the readme file but when I attempt to login to the administrative account I get the message that “The server can not find the requested page”. The link for the path comes across as website.com/install directory/index.php/index/index/login/signIn (port 443)

It looks odd that the index is appearing multiple times so I have tried to remove them from right to left but it wasn’t successful. Any thoughts on what I might be doing wrong ?

Thank you in advance for your help and insights.

Regards,
Mohamed

Hi @bromo98,

Have you turned on some of the force_ssl or force_login_ssl in your config.inc.php file? It sounds to me like your server isn’t running an SSL service; I’d suggest either making sure one is set up, or disabling those configuration options.

Regards,
Alec Smecher
Public Knowledge Project Team

Thank you Alec, you are correct once I turned off the force_login_ssl I was able to navigate the login site correctly.

This is odd because I do have a SSL cert, I went to SSL Certificate Checker site and confirmed it so why would turning on force_login_ssl cause an issue?

Mohamed

Hi @bromo98,

You can try it yourself by changing the http link in your browser into an https link. OJS doesn’t care which way it’s reached – if that’s not working, then it’ll likely be a web server configuration problem.

Regards,
Alec Smecher
Public Knowledge Project Team

Hi Alec, I tried to access it using https and it fails. Is there anything in particular in the webserver configuration that I should be looking at.

Thanks,
Mohamed

Hi @bromo98,

That’s more of a server admin question than an OJS question and it’ll depend quite a bit on what server you’re using. You might find http://stackoverflow.com/ a better resource.

Regards,
Alec Smecher
Public Knowledge Project Team

Thanks Alec, for your help with my questions.

Mohamed