Labels lost on systeminfo-page after upgrade to 3.3.0.14

Software Support
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1

Dear all,

Something strange happened tonight when I was upgrading our two OJS-installations.

The first one worked just fine, but at the second installation something went wrong.
All labels on the systeminfo-page were gone and not all information visable.

ojs_3.3.0.14
ojs_3.3.0.141287Ă—816 17.5 KB

This is how it looks.

The only thing I can think of is that the server with the errorous installation is running newer versions of PHP, MySQL and Ubuntu:

PHP 8.1.2-1ubuntu2.11
Ubuntu Server 22.04.2 LTS
mysql Ver 8.0.32-0ubuntu0.22.04.2 for Linux on x86_64 ((Ubuntu))
(informationr.net)

The server that went well is running
PHP 7.4.3-4ubuntu2.18
Ubuntu Server 20.04.5 LTS.
mysql Ver 15.1 Distrib 10.3.38-MariaDB, for debian-linux-gnu (x86_64) using readline 5.2
(journals.hb.se)

I had the same problem actually on a test server, so i’ve seen it before with the same version of OJS. Can’t access this server right now, so I can’t share versions of the software, but I think it is running Ubuntu 22.04.5 LTS as well.

Otherwise the installations are identical, since we just recently migrated the installation to split up our journals. The migration went fine.

I have reverted the installation to the previous version via a backup. How shall I proceed to upgrade without problems? Anyone encountered the same problem?

Best regards,
Tobias Carlsson

2

Hi @tbca,

Have you upgraded via Git or downloading the full package? Also, did you check the error log after the upgrade failure?

Best regards,

Josh Noronha (he, him, his)

3

You need to enable the PHP Intel extension. It however, may be, that you may run into other problems using OJS 3.3.0-14 with PHP 8.1 - we found it not to be compatible:

@asmecher

1 Like
4

Thank you!
The installation is clearly lacking php-intl, I will install it and see how it goes.
(It solved the problem on my test-server.)

Best regards,
Tobias