In our installation of OMP (version 3.4.0.7), we have an issue with the roles of users.
When we create a new publisher on our platform, the default settings for roles with permission level of author is:
- Author: Users are allowed self-registration
- Chapter Author: Users are allowed self-registration
- Volume Editor: Users are not allowed self-registration
When a new user signs up for the publisher, even though they are allowed to sign up as an Author or Chapter Author, they are not presented with this option at sign-up. Therefore, they will just sign up with the role Reader.
If a user then begins a submission, they will automatically get added an author-level-role. However, for some reason, they get the Chapter Author role, which as a default do not have access to the submission-step. Therefore, they then get an error during one of the steps in the submission process (often during step 2: Upload files) and are not able to continue/complete the submission.
If we then remove the possibility of self-sign-up for the Chapter Author role, then the user will instead get the Author role by default, if they begin a submission, and everything is good. But this is not optimal.
We also have some cases, where a user will submit an edited volume, and therefore we need the users to be able to self-sign-up for the Volume Editor role. However, if we allow this, then this is the role, that a non-author-user will get, when they begin a new submission, instead of getting the Author role. Since it is not very often that a user needs to be Volume Editor, it is the most user-friendly option, if the Author–role is always preferred by the system.
So to sum up: I wish that a user, who do not have a role on the author permission level, and who begins a submission, will get assigned the role of Author - not Chapter Author or Volume Editor. Only if the Author role for some reason is not available, then one of the other two roles should be assigned to the user, but Author should always be the preferred one/default.