Invalid username or password after migration

Software Support
1

Hello there,

After a succeeded migration attempt, we are facing problems to authenticate with our main user/password.

Checking the database, the user is still “properly” available. But we are not able to authenticate with the same login and password previously registered in the version 2.4.X.

ERROR: Invalid username or password. Please try again.

thanks in advance.

2

Hi @fabiobatalha,

That might be the same problem another user just encountered in this thread:

Regards,
Alec Smecher
Public Knowledge Project Team

3

Yes that is it. Solved.