hello,
Hello, We have never upgraded OJS 3.3.0.15 journal editors facing the issue:
we have in workflow infinite loading icon with text loading (adding screenshot).
We have issue when reviewer make review and he cant upload atachment. (adding screenshot).
My colleague who know code tell me, problem is on software side.
Can you please help?
Thank you.
Hi @tntcko,
For errors such as this one it is best to check your PHP error logs, rather than the console logs, as they tend to provide more clues as to what the issue is.
-Roger
PKP Team
here are error logs from apache:
172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /index.php/PV/workflow/index/382/3 HTTP/1.1" 200 15888 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET/lib/pkp/styles/fontawesome/fontawesome.css?v=3.3.0.15 HTTP/1.1" 200 7789 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/js/lib/jquery/plugins/validate/jquery.validate.min.js?v=3.3.0.15 HTTP/1.1" 200 6735 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/js/lib/jquery/plugins/validate/localization/messages_cs.js?v=3.3.0.15 HTTP/1.1" 200 864 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /styles/build.css?v=3.3.0.15 HTTP/1.1" 200 18237 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/lib/vendor/components/jquery/jquery.min.js?v=3.3.0.15 HTTP/1.1" 200 31395 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/lib/vendor/moxiecode/plupload/js/jquery.ui.plupload/jquery.ui.plupload.js?v=3.3.0.15 HTTP/1.1" 200 11365 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/lib/vendor/moxiecode/plupload/js/plupload.full.min.js?v=3.3.0.15 HTTP/1.1" 200 43978 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/lib/vendor/components/jqueryui/jquery-ui.min.js?v=3.3.0.15 HTTP/1.1" 200 73849 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/lib/vendor/moxiecode/plupload/js/i18n/cs.js?v=3.3.0.15 HTTP/1.1" 200 1431 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /js/pkp.min.js?v=3.3.0.15 HTTP/1.1" 200 48787 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /lib/pkp/lib/vendor/tinymce/tinymce/tinymce.min.js?v=3.3.0.15 HTTP/1.1" 200 125448 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /index.php/PV/$$$call$$$/page/page/css?v=3.3.0.15 HTTP/1.1" 200 25614 172.23.0.1 - - [21/Mar/2025:11:01:20 +0100] "GET /js/build.js?v=3.3.0.15 HTTP/1.1" 200 390563 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /lib/pkp/styles/fontawesome/fontawesome-webfont.woff2?v=4.7.0 HTTP/1.1" 200 77669 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /lib/pkp/styles/fonts/noto-sans-v11-vietnamese_latin-ext_latin_greek-ext_greek_devanagari_cyrillic-ext_cyrillic-regular.woff2 HTTP/1.1" 200 157614 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /lib/pkp/styles/fonts/noto-sans-v11-vietnamese_latin-ext_latin_greek-ext_greek_devanagari_cyrillic-ext_cyrillic-700.woff2 HTTP/1.1" 200 155882 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /lib/pkp/lib/vendor/tinymce/tinymce/themes/modern/theme.min.js HTTP/1.1" 200 42176 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /lib/pkp/lib/vendor/tinymce/tinymce/plugins/noneditable/plugin.min.js HTTP/1.1" 200 1098 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /lib/pkp/lib/vendor/tinymce/tinymce/plugins/link/plugin.min.js HTTP/1.1" 200 3792 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /lib/pkp/lib/vendor/tinymce/tinymce/plugins/paste/plugin.min.js HTTP/1.1" 200 11788 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "POST /index.php/PV/notification/fetchNotification HTTP/1.1" 200 549 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /favicon.ico HTTP/1.1" 200 1472 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/workflow/submissionProgressBar?submissionId=382&stageId=3&contextId=submission&_=1742551280712 HTTP/1.1" 200 1964 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/$$$call$$$/tab/workflow/workflow-tab/fetch-tab?submissionId=382&stageId=3&_=1742551280713 HTTP/1.1" 200 3337 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/$$$call$$$/grid/queries/queries-grid/fetch-grid?submissionId=382&stageId=3&_=1742551280715 HTTP/1.1" 200 6088 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/$$$call$$$/tab/workflow/review-round-tab/external-review-round?submissionId=382&stageId=3&reviewRoundId=5&_=1742551280714 HTTP/1.1" 200 4434 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "POST /index.php/PV/notification/fetchNotification HTTP/1.1" 200 967 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/$$$call$$$/grid/files/review/editor-review-files-grid/fetch-grid?submissionId=382&stageId=3&reviewRoundId=5&_=1742551280718 HTTP/1.1" 404 492 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/$$$call$$$/grid/files/review/workflow-review-revisions-grid/fetch-grid?submissionId=382&stageId=3&reviewRoundId=5&_=1742551280720 HTTP/1.1" 404 492 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/workflow/editorDecisionActions?submissionId=382&stageId=3&reviewRoundId=5&contextId=reviewRoundTab-5&_=1742551280716 HTTP/1.1" 200 4269 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/$$$call$$$/grid/users/stage-participant/stage-participant-grid/fetch-grid?submissionId=382&stageId=3&_=1742551280717 HTTP/1.1" 200 20210 172.23.0.1 - - [21/Mar/2025:11:01:21 +0100] "GET /index.php/PV/$$$call$$$/grid/users/reviewer/reviewer-grid/fetch-grid?submissionId=382&stageId=3&reviewRoundId=5&_=1742551280719 HTTP/1.1" 200 16168 172.23.0.1 - - [21/Mar/2025:11:01:22 +0100] "GET /index.php/PV/$$$call$$$/grid/users/author/author-grid/fetch-grid?submissionId=382&publicationId=385&_=1742551280721 HTTP/1.1" 200 12298 172.23.0.1 - - [21/Mar/2025:11:01:22 +0100] "GET /index.php/PV/$$$call$$$/grid/article-galleys/article-galley-grid/fetch-grid?submissionId=382&publicationId=385&_=1742551280722 HTTP/1.1" 200 5231
[Fri Mar 21 11:01:21.616994 2025] [php7:notice] [pid 13:tid 13] [client 172.23.0.1:54202] ojs2: 404 Not Found, referer: https://ojs.umb.sk/index.php/PV/workflow/index/382/3 [Fri Mar 21 11:01:21.634902 2025] [php7:notice] [pid 14:tid 14] [client 172.23.0.1:54210] ojs2: 404 Not Found, referer: https://ojs.umb.sk/index.php/PV/workflow/index/382/3
