Incorrect variable assignment when sending "Password Reset Confirm" email

Software Support
1

Describe the issue or problem
I try requesting a password reset. My template for “Password Reset Confirm” email is

We have received a request to reset your password for the {$siteTitle} web site.

If you did not make this request, please ignore this email and your password will not be changed. If you wish to reset your password, click on the below URL.

Reset my password: {$passwordResetUrl}

{$siteContactName}

{$siteContactEmail}

I receive an email like

We have received a request to reset your password for the web site.

If you did not make this request, please ignore this email and your password will not be changed. If you wish to reset your password, click on the below URL.

Reset my password: https://xxxxxx.xxxxx.xxx/login/resetPassword/xxxxxx?confirm=xxxxxxx

Open Journal Systems

xxxxxx@xxxx.xxx

That is the links to {$siteTitle} will be empty. Using the variable {$siteContactName} or {$signature} will be equal to “Open Journal System” string. And xxxxxx@xxxx.xxx will be equal to the recipient user’s email but not the site contact’s email. There is one journal on my site.

What application are you using?
OJS 3.4.0-8

2

Hi @crosfield,

Can you specify which locales you have enabled in this case?

-Roger
PKP Team

4

Thanks for your reply, I changed the first post in the topic having discovered that the problem persists in any locale and supplementing the post with my specific example.