Describe the issue or problem
We have a few single journal instances of OJS and noted emails still being sent to long outdated addresses and in the OJS ui were unable to locate where these were configured. It seems it is the site contactEmail being used, but in the single journal instances the site setting menu is much smaller (see screenshot) than the one in the docs.
What is the suggested way to set this address?
Have you tried changing the principal contact email at Settings-Journal-Contact, /management/settings/context#contact (the path is relative to the base_url of the journal)?
yes I noticed the page, but that page is for the journal. It is already configured to the active address. However emails for failed jobs are not directed there, but the one that was long time ago configured as site contact.
sorry, then Iâm lost as well. Iâm not aware that there is a separate email for the site. Shouldnât all technical emails be sent to the site adminâs current email?..
no worries, I appreciate the reply.
Iâd also assume it should be the site admins address, itâs just I no longer find the setting in 3.5. I was able to update the field directly in the database (but wouldnât want the journal operators to do this themself).
Sure. it was in the table site_settings. In our journals the line always has site_setting_id â1â, setting_name âcontactEmailâ and locale âenâ. The column setting_value had to be updated.