How to configure email addresses for editorial tracking of an individual journal

Hi @asmecher,

I have tried many times to configure the Email for an individual journal. Any kind of notification is not going through the PKP website. Well, i’m not a technical person. Kindly help me out with this.

Hi @SarahRose,

Can you please describe all of the things you have tried and the result, as well as include what version of OJS you are using?

Amanda Stevens
Public Knowledge Project Team

Dear Amanda,

Thank you for your email. Current version of OJS i’m using is I have added a new journal in the OJS. The journal website is

If an author has made any new submission or if we want to notify the author regarding any reminder or review process the Emails are not delivered to the author.

The Email configuration is not working correctly.

Can you please assist me in doing this.

Thank you,


Hi @SarahRose,

Please see the OJS Administrator’s guide for information on how to configure your site to send email and for troubleshooting when emails are not being sent: Email

Amanda Stevens
Public Knowledge Project Team