How to Config the SMTP server in OJS 3.3.0-11?

Software Support
,
1

Dear Team,

I configure the Outlook email id SMTP function in OJS:-
The problem I am facing is that when I am giving the principal contact email ID same in config.inc.php then it is working fine. But When I using the different Email in principal contact then the smtp server is not working it is showing “SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: 5.2.252 SendAsDendAsDenied; xyz@abc.edu.in not allowed to send as qwe@abc.edu.in; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message. 0.35250:C1320000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:39290000, 1.36674:0E 74:0E000000, 1.61250:00000000, 1.45378:3E290000, 1.44866:00020000, 16.55847:E6160000, 17.43559:0000000024020000000000000000000000000000”

2

Hi @AFA

It seems that your issue is related to some configuration in the servers instead an OJS setting. Please, check this thread where an user reports a similar error log to yours:

Best,
Israel

3

We have a similar problem. Our OJS platform for our journal is not sending email notifications to Gmail user. Notifications do not even go to spam or junk. They simply do not make it all.
Using OJS 3.3.0.5 here.
Thanks,

4

Hi @RQuispe
Have you checked the webserver error log ? It may show further info about messages not getting through.

Best,
Israel