Het timezone errror TimeZoneDAO->getTimeZones

Software Support
1

OJS system version: 3.3

Dear all.

Need your help, i’m getting error as below when try to run index.php on ojs. Please help.

[Sat Aug 13 03:21:46.193471 2022] [proxy_fcgi:error] [pid 272412] [client 45.95.55.5:34304] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function xml_parser_create() in /var/www/gaexcellence.com/lib/pkp/classes/xml/PKPXMLParser.inc.php:212\nStack trace:\n#0 /var/www/gaexcellence.com/lib/pkp/classes/xml/PKPXMLParser.inc.php(162): PKPXMLParser->createParser()\n#1 /var/www/gaexcellence.com/lib/pkp/classes/xml/PKPXMLParser.inc.php(204): PKPXMLParser->parseTextStruct()\n#2 /var/www/gaexcellence.com/lib/pkp/classes/db/XMLDAO.inc.php(52): PKPXMLParser->parseStruct()\n#3 /var/www/gaexcellence.com/lib/pkp/classes/i18n/TimeZoneDAO.inc.php(58): XMLDAO->parseStruct()\n#4 /var/www/gaexcellence.com/lib/pkp/classes/cache/GenericCache.inc.php(63): TimeZoneDAO->_timeZoneCacheMiss()\n#5 /var/www/gaexcellence.com/lib/pkp/classes/cache/FileCache.inc.php(115): GenericCache->get()\n#6 /var/www/gaexcellence.com/lib/pkp/classes/i18n/TimeZoneDAO.inc.php(77): FileCache->getContents()\n#7 /var/www/gaexcellence.com/lib/pkp/classes/i18n/PKPLocale.inc.php(885): TimeZoneDAO->getTimeZones()\n#8 /var/www/gaexc…’

Noted: Already change time zone but same error came out.

2

Hi @Azizul_Ibrahim

It seems that you are missing the PHP XML module on your server setting. See this previous thread with a solution:

Best,
Israel