Hi all, I know this error has been posted many times, and different possible solutions have been suggested, but I have scoured the whole forum and no solution has worked for me (or maybe I’m not that knowledgeable).
The problem started a few months after setting up OJS 3.1.1.4 with no problems. The error mentioned started popping up to 3 times in a row on the submissions page. No changes or updates were made o the website at developer level. So I decided to try the most recent OJS version as of February 2020 (3.1.2.4) on a different directory, but the same ##api.submissions.unknownError## message showed right off the bat as soon as I entered the submissions section. Front end works fine on both new and old install though.
I checked the javascript console, and some errors are shown (see screenshot attached), but I don’t know what to make of them.
As a plus, when I tried to export data from the “old” site, I get the same error, and no issues are displayed.
I’ve seen others having similar errors due to double slashes and missing “index.php”, but I don’t think that’s my case.
If anyone could shed some light on this issue I’d be greatly thankful.
Thanks in advance.