We are using OJS version 18.104.22.168.
When an author made an upload, he got stuck with this page:
Analyzing the logs, we found that there was an error related with the size of the field that stores the name of the file - original_file_name. The file has several underscores “_” and no whitespaces. And is bigger than 127 chars, which is the limit for the field in the data base:
[DATE] [:error] [PID] [client IP_ADDR] ojs2: DB Error: Data too long for column 'original_file_name' at row 1, referer: https://example.com//submission/wizard/2?submissionId=SUBMISSION_NUMBER
We’ve asked the author to change the file name, but OJS should provide mechanisms to handle this problem, like visual feedback with the error for the user.