I confirmed that its password matches updated, as you mentioned in the other ticket. However, there seems to be an issue with accessing the admin account at Entra | Apostolato Universale.
Interestingly, the page does not display an error message for incorrect username or password; it simply refreshes. To address this, I have taken the following steps in reviewing the site configuration:
- I checked the .htaccess file to ensure it adheres to the default structure.
- I verified that the config.inc.php file is configured correctly.
- I confirmed that the site is properly creating and storing user sessions.
Additionally, I traced the login process and can confirm that the script is correctly fetching all the admin data, yet it fails to redirect to the admin panel.
This suggests that the problem is likely related to the login process itself, rather than the user credentials. The issue could stem from the login form, session management, or possibly the PHP scripts involved in the process.
the version of OJS is 3.2.1.1