Failed new submission, showing pretty-print on browser

Software Support
1

Dear all…

I had problem with new submission from writer account. when i click step 1 (Start), my page showed json code with pretty-print lable on top of it.

image

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image1343×277 28.5 KB

Please can you tell me how to handle this error? Thank you all

2

Hello @joelya,

Can you please indicate your specific OJS version (e.g. 3.3.0-8)? That will assist others in helping to troubleshoot the issue.

-Roger
PKP Team

4

the version is 3.3.0.13