Failed Ajax request or invalid JSON returned on Add reviewer

Software Support
1

I will be thankful for your help. We are not able to access user table. The page user & role → users keeps on loading.

OJS Version 3.1.1.4
Php 7.3

Php error logs are

[Thu Dec 24 04:08:55.259244 2020] [core:crit] [pid 28056] (13)Permission denied: [client 185.142.236.40:40200] AH00529: /home/name/public_html/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that ‘/home/name/public_html/’ is executable

On screen error is
Capture

After inspect element the console display this error

Capture

2

Hi @Haroon_Sattar,

The message you quoted is an Apache error message related to file permissions on your .htaccess file. Double-check that Apache can read this file.

I’m not sure that this will solve the problem in the screenshot, but resolve this first, and then double-check your PHP error log. The message you quoted might be from the Apache log, not the PHP error log, depending on how your server is configured.

Regards,
Alec Smecher
Public Knowledge Project Team

3

Most Json errors are caused by the display_errors = On entry in the config.inc.php file.
Setting it equal to Off the problem should disappear

4

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