Error when registering new user (problem with privacy statement)

I want to ask about error occurring during the registration proces

the privacy statement does not appear on registration page, but the error appear like this

Hi @rapunzel,
Which software do you use, which version?
Do you use default or any other theme?

You should mention these information so that others may be able to help you.

Best regards,

I’m using Bootstrap 3 Base Theme (and I choose “United”).
Thank you for informing


i’m using OJS 3.1.1 . is it incompatible with the theme?

Hi @rapunzel,
Is your theme recent. You can see under plugins → gallery.
Recent theme should be compatible with OJS 3.1.1

See this thread for more discussion on bootstrap 3 theme:

Best regards,

Thank you I will try…

it works… the problem solved. but another problem appears when registering

What is the message in php error log?


I have OJS (Latest update)
Using Health Science Theme

Whenever a new user wants to register with the journal, it gives an error message " You must agree to the terms of the privacy statement."

I have tested it with default theme and found the check box was present to agree to the statement but in " Health Science Theme it is not there.
Please help me to fix the issue with " Health Science Theme"


Hi @fabio310us,

The most likely cause is you are not using the latest version of the theme.

As you can see in the description of the theme in github, it says:

healthSciences theme v1.0.2 is compatible with OJS 3.1.1-2.

So, would you check whether you are using the v1.0.2 of the theme?

Best regards,