Error "undefined" value in download graph

[Fra04]

Hi,
I am writing to you because our Journal reports having a problem in the Articles page, where in the Downloads Graph, in the timeline it reports the word “undefined”, instead of months.
Do you know why?

Thanks

[rcgillis]

Hi @Fra04,

Can you please indicate your OJS version number (e.g. 3.4.0-7)?

-Roger
PKP Team

[Fra04]

Hi @rcgillis ,
It is 3.4.0.5.

• Fra

[rcgillis]

@Vitaliy:

Is this the same issue as is being experienced here: Immersion theme why the usage graph display an undefined on the x - axis - #5 by Simon_Muchemi - do you have any insights on this?

@Fra04 - are you using the immersion theme, by chance?

-Roger
PKP Team

[Fra04]

Hi @rcgillis ,
Thanks for the reply. Yes the problem is the same, but I am not using the Immersion theme but the Classic Theme.

• Fra

[Fra04]

Another “interesting” part is that the site today shows problem in the Register and Login links, while yesterday not. What could be? @rcgillis

Thanks.

• Fra

[rcgillis]

Hi @Fra04,

For that last error, you’ll want to check your PHP error logs to determine the cause of that. I’m not sure if the two issues are related…

-Roger
PKP Team

[Fra04]

Hi @rcgillis ,
I understand, thanks. Ijust wanted to point out this problem here if someone had a suggestion about it. Regarding the Login and Register parts, how is possible to fix the problem?
Thank you.

• Fra

[Fra04]

Also, I changed the PHP in all options, but the problem remains the same.

[Fra04]

Problem solved. I just deleted the plugin “OpenID Authentication Plugin”.

Thanks.