Error of Not Saving Text Changes in OJS 4.3.6 Version

Hello everyone, I am using OJS version 4.3.6. I am encountering this error while trying to save text information for different sections of the site. Can anyone help me resolve this issue?

Hi @Aliakbar_Sajjadi,

Do you mean OJS 3.4.0-6 (OJS 4.3.6 doesn’t exist)? Have you checked your PHP error logs. If you could do that and report back on error messages found there, that will help identify the issue. In instances where you see errors like this, the information displayed on the browser is often not sufficient to be able to identify the problem. If you’re unsure about how to find your PHP error log, please see here: How do I find my PHP error log?

-Roger
PKP Team

Hi Roger,

Yes, I meant OJS 3.4.0-6. Following your suggestion, I have checked the PHP error logs and will share the relevant error details with you shortly.

Could you please guide me on how to resolve this issue?

Thank you,

[Sun Dec 01 00:22:51.033918 2024] [access_compat:error] [pid 2664798:tid 2664816] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sun Dec 01 00:17:09.235400 2024] [access_compat:error] [pid 2664844:tid 2664862] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 22:52:28.096780 2024] [access_compat:error] [pid 2664885:tid 2664902] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 19:55:18.763220 2024] [:error] [pid 2664964:tid 2668175] [client 176.53.222.212:0] File does not exist: /home/keujcom/public_html/3ds.php
[Sat Nov 30 19:55:15.393331 2024] [:error] [pid 2664885:tid 2664901] [client 45.90.63.66:0] File does not exist: /home/keujcom/public_html/3ds.php
[Sat Nov 30 18:07:19.113425 2024] [access_compat:error] [pid 2664921:tid 2664938] [client 149.88.22.72:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 17:27:21.229975 2024] [:error] [pid 2664798:tid 2664803] [client 139.59.113.128:0] File does not exist: /home/keujcom/public_html/wp-login.php
[Sat Nov 30 12:39:14.834384 2024] [access_compat:error] [pid 2299588:tid 2299599] [client 149.88.22.72:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 12:23:00.324045 2024] [:error] [pid 2299527:tid 2300931] [client 179.43.149.114:0] File does not exist: /home/keujcom/public_html/phpinfo.php
[Sat Nov 30 11:57:26.366171 2024] [access_compat:error] [pid 2299588:tid 2299601] [client 13.40.141.12:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 09:03:35.999372 2024] [access_compat:error] [pid 929121:tid 929130] [client 149.88.22.24:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 07:54:51.169119 2024] [:error] [pid 929570:tid 929593] [client 13.40.141.12:0] File does not exist: /home/keujcom/public_html/wp-login.php
[Sat Nov 30 03:38:19.571136 2024] [access_compat:error] [pid 929121:tid 929140] [client 34.48.108.200:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 03:35:24.161506 2024] [access_compat:error] [pid 929121:tid 929134] [client 149.88.22.24:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 03:12:23.140728 2024] [:error] [pid 929570:tid 929587] [client 139.59.126.103:0] File does not exist: /home/keujcom/public_html/wp-login.php
[Sat Nov 30 02:36:22.836637 2024] [access_compat:error] [pid 929570:tid 929577] [client 35.232.41.155:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 02:13:24.661308 2024] [:error] [pid 927832:tid 927842] [client 157.245.138.203:0] File does not exist: /home/keujcom/public_html/wp-login.php
[Sat Nov 30 01:33:48.169465 2024] [access_compat:error] [pid 929121:tid 929131] [client 34.21.23.16:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 01:29:59.461198 2024] [access_compat:error] [pid 935391:tid 935401] [client 34.44.199.162:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 00:19:00.854100 2024] [access_compat:error] [pid 929570:tid 929598] [client 93.118.41.113:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Sat Nov 30 00:05:11.101060 2024] [access_compat:error] [pid 935391:tid 935397] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 23:43:15.756268 2024] [access_compat:error] [pid 929121:tid 929133] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 22:40:23.308016 2024] [access_compat:error] [pid 935391:tid 935409] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 22:39:48.662850 2024] [access_compat:error] [pid 927832:tid 927850] [client 167.71.200.171:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 22:14:15.238493 2024] [access_compat:error] [pid 927832:tid 927859] [client 149.88.22.24:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 17:59:33.312123 2024] [access_compat:error] [pid 928685:tid 928695] [client 149.88.22.20:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 14:05:10.683396 2024] [access_compat:error] [pid 928685:tid 928692] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 14:05:08.943361 2024] [authz_core:error] [pid 928685:tid 928702] [client 167.172.90.70:0] AH01630: client denied by server configuration: /home/keujcom/public_html/error_log
[Fri Nov 29 12:58:34.953759 2024] [access_compat:error] [pid 929121:tid 929127] [client 149.88.22.20:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 11:07:51.658820 2024] [:error] [pid 927832:tid 927860] [client 156.226.7.2:0] File does not exist: /home/keujcom/public_html/3ds.php
[Fri Nov 29 11:07:50.950895 2024] [:error] [pid 928685:tid 928699] [client 176.53.223.21:0] File does not exist: /home/keujcom/public_html/3ds.php
[Fri Nov 29 09:37:12.286531 2024] [cgid:error] [pid 929121:tid 929145] [client 66.249.66.64:0] AH01264: stderr from /home/keujcom/public_html/cgi-bin: script not found or unable to stat
[Fri Nov 29 09:06:55.488334 2024] [cgid:error] [pid 928685:tid 928706] [client 66.249.66.8:0] AH01264: stderr from /home/keujcom/public_html/cgi-bin: script not found or unable to stat
[Fri Nov 29 08:18:46.298449 2024] [access_compat:error] [pid 927832:tid 927850] [client 146.70.163.198:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 07:46:13.212373 2024] [cgid:error] [pid 927832:tid 927858] [client 66.249.66.12:0] AH01264: stderr from /home/keujcom/public_html/cgi-bin: script not found or unable to stat
[Fri Nov 29 07:35:37.045149 2024] [:error] [pid 335463:tid 335482] [client 140.213.2.106:0] File does not exist: /home/keujcom/public_html/wp-login.php
[Fri Nov 29 07:35:26.018136 2024] [cgid:error] [pid 612477:tid 612481] [client 66.249.66.66:0] AH01264: stderr from /home/keujcom/public_html/cgi-bin: script not found or unable to stat
[Fri Nov 29 04:50:42.945652 2024] [access_compat:error] [pid 335649:tid 335655] [client 167.71.200.171:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 03:20:16.584170 2024] [access_compat:error] [pid 335463:tid 335478] [client 154.47.23.73:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 03:05:24.733590 2024] [access_compat:error] [pid 335649:tid 335662] [client 194.5.48.118:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 03:05:18.923184 2024] [access_compat:error] [pid 335555:tid 335561] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 02:49:52.025654 2024] [access_compat:error] [pid 612477:tid 612495] [client 34.145.37.13:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 02:45:18.427696 2024] [access_compat:error] [pid 335649:tid 335658] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 02:22:32.038496 2024] [access_compat:error] [pid 335607:tid 335620] [client 146.70.163.198:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 01:37:59.899870 2024] [access_compat:error] [pid 335895:tid 335915] [client 167.172.90.70:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Fri Nov 29 00:46:23.475999 2024] [access_compat:error] [pid 335463:tid 335468] [client 35.193.91.37:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 23:22:51.415665 2024] [:error] [pid 335463:tid 335478] [client 43.134.142.8:0] File does not exist: /home/keujcom/public_html/index.php
[Thu Nov 28 23:01:34.956417 2024] [:error] [pid 335463:tid 335492] [client 43.135.144.126:0] File does not exist: /home/keujcom/public_html/index.php
[Thu Nov 28 21:40:09.069198 2024] [access_compat:error] [pid 335607:tid 335624] [client 167.71.213.160:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 20:11:56.536985 2024] [access_compat:error] [pid 335607:tid 335624] [client 169.150.227.3:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 19:17:33.187684 2024] [:error] [pid 180422:tid 180427] [client 176.53.218.28:0] File does not exist: /home/keujcom/public_html/index_sber.php
[Thu Nov 28 19:17:32.488544 2024] [:error] [pid 180237:tid 180263] [client 176.53.216.143:0] File does not exist: /home/keujcom/public_html/index_sber.php
[Thu Nov 28 17:32:31.662237 2024] [authz_core:error] [pid 180422:tid 180444] [client 49.51.38.193:0] AH01630: client denied by server configuration: /home/keujcom/public_html/error_log
[Thu Nov 28 14:37:15.032099 2024] [access_compat:error] [pid 3964594:tid 3964608] [client 209.97.163.30:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 14:27:10.966482 2024] [access_compat:error] [pid 3963809:tid 3963823] [client 169.150.227.3:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 14:18:31.394019 2024] [access_compat:error] [pid 3964594:tid 3964602] [client 209.97.163.30:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 14:00:19.623873 2024] [access_compat:error] [pid 3963370:tid 3963400] [client 209.97.163.30:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 12:49:37.660923 2024] [access_compat:error] [pid 3964594:tid 3964603] [client 34.85.191.36:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 08:19:26.400093 2024] [access_compat:error] [pid 3271070:tid 3271085] [client 169.150.227.138:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 08:06:40.518604 2024] [:error] [pid 3270948:tid 3270955] [client 88.214.24.17:0] File does not exist: /home/keujcom/public_html/wp-login.php
[Thu Nov 28 05:53:53.233205 2024] [access_compat:error] [pid 3301510:tid 3301532] [client 34.21.41.102:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Thu Nov 28 05:05:14.253489 2024] [:error] [pid 3271112:tid 3271124] [client 89.104.110.51:0] File does not exist: /home/keujcom/public_html/3ds.php
[Thu Nov 28 05:05:13.538449 2024] [:error] [pid 3270948:tid 3270961] [client 176.53.219.178:0] File does not exist: /home/keujcom/public_html/3ds.php
[Thu Nov 28 03:15:22.844706 2024] [cgid:error] [pid 3270948:tid 3270963] [client 184.151.190.167:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script
[Thu Nov 28 03:14:40.879175 2024] [cgid:error] [pid 3271019:tid 3271045] [client 68.235.45.14:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script
[Thu Nov 28 03:13:59.546109 2024] [cgid:error] [pid 3270948:tid 3270955] [client 51.44.84.95:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script
[Thu Nov 28 03:05:44.349850 2024] [cgid:error] [pid 3271112:tid 3271136] [client 68.235.45.14:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script
[Thu Nov 28 03:02:11.625233 2024] [cgid:error] [pid 3271070:tid 3271092] [client 51.44.160.232:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script
[Thu Nov 28 03:02:09.679687 2024] [cgid:error] [pid 3271070:tid 3271092] [client 68.235.45.9:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script
[Thu Nov 28 01:21:19.003985 2024] [access_compat:error] [pid 3270948:tid 3270969] [client 167.71.213.160:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Wed Nov 27 23:58:52.961564 2024] [access_compat:error] [pid 3271112:tid 3271126] [client 149.88.22.18:0] AH01797: client denied by server configuration: /home/keujcom/public_html/xmlrpc.php
[Wed Nov 27 23:20:43.472413 2024] [cgid:error] [pid 3271112:tid 3271121] [client 43.153.67.21:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script
[Wed Nov 27 22:55:47.278429 2024] [cgid:error] [pid 3271019:tid 3271042] [client 216.73.160.119:0] AH01265: stderr from /home/keujcom/public_html/cgi-bin/: attempt to invoke directory as script, referer: http://keu-j.co