Error in loading installed plugins

Software Support
1

hi,

i admin account i go to the settings–>journal–>website–>plugins and under the installed plugins still load and no thing and if go to the plugin gallery i can see the section of gallery and return to installed plugin still load for long time

what can i do please

2

Hi @firas,

A number of the problems you’ve recently reported have related to deleted plugins. Have you done something to your system in this area? Have you checked your PHP error log?

Regards,
Alec Smecher
Public Knowledge Project Team

3

thank you for all

i have error log on server and can not know how check PHP error log

the ojs3.0.1.0 installed from server the on server there is many software to install may be this problem can delete if download the ojs then upload to server
or the same thing

4

the error from java script console is

http://ihc-p.info/ojs_ARS/index.php/ibn/$$$call$$$/grid/settings/plugins/settings-plugin-grid/fetch-grid?=1481058078835 Failed to load resource: the server responded with a status of 500 (Internal Server Error)
http://ihc-p.info/ojs_ARS/index.php/ibn/$$$call$$$/grid/settings/plugins/settings-plugin-grid/fetch-grid?=1481058078846 Failed to load resource: the server responded with a status of 500 (Internal Server Error)

what can i do please in this state

and about error You recommend change hosting or what recommend me

5

thank you i solved by upload file have name php.ini have

magic_quotes_gpc = Off
memory_limit = 128M
safe_mode = Off
display_errors = Off
upload_max_filesize = 200M
post_max_size = 200M
disable_functions =

this make the install plugin work and appear

6

Showing the following error please help
PHP Fatal error: Cannot redeclare class DefaultThemePlugin in /home/ojsthemes/public_html/ojs3/plugins/themes/default1/DefaultThemePlugin.inc.php on line 189

7

Hi @pharmagp,

It appears that you’ve duplicated the default theme plugin as default1 but haven’t updated all the details, e.g. the class name. You’ll need to make sure your theme’s name is unique on your system.

Regards,
Alec Smecher
Public Knowledge Project Team

8

hi,
i have the same problem and add file in the main directory named php.ini have

disable_functions =
safe_mode = Off
memory_limit = 256M
output_buffering = Off
upload_max_filesize = 200M
post_max_size = 200M
magic_quotes_gpc = Off
display_errors = On
date.timezone=“America/New_York”
open_basedir = Off
allow_url_fopen = On
extension=pdo.so
extension=pdo_mysql.so
zend_extension="/usr/local/IonCube/ioncube_loader_lin_5.6.so"
max_input_vars = 1800
max_exeuction_time = 3600;
max_input_time = 360;
the server support help me to add with many help from many person of this forum and become right
can try to do this

1 Like
9

Hi @firas,

You’ll need to get access to your PHP error log to debug this further.

Regards,
Alec Smecher
Public Knowledge Project Team

10

Hi,

In version 3.0.1, Website Settings->Plugins->Plugin Gallery tries to load plugins.xml file using a DOMDocument object in PluginGalleryDAO.inc.php. However it won’t work for the servers which need proxy configured in order to access external network. I get:

failed to open stream: HTTP request failed!
failed to load external entity http://pkp.sfu.ca/ojs/xml/plugins.xml

I tried using:
> $opts = array(
> ‘http’ => array(
> ‘proxy’ => Config::getVar(‘proxy’, ‘http_host’).’:’.Config::getVar(‘proxy’, ‘http_port’),
> ‘bindto’ => ‘…’, // my servers ip address
> )
> );
> $context = stream_context_create($opts);
> libxml_set_streams_context($context);

before calling load method. But no luck yet. I think this issue needs to be looked after.

Regards
Ghazal

11

Below code worked:

$doc = new DOMDocument('1.0');
$proxy = Config::getVar('proxy', 'http_host').':'.Config::getVar('proxy', 'http_port');
$ch = curl_init(PLUGIN_GALLERY_XML_URL);
$options = array(  
    CURLOPT_PROXY          => $proxy, 
    CURLOPT_RETURNTRANSFER => true,
);

curl_setopt_array( $ch, $options );
$content = curl_exec( $ch );        
$doc->load($content);
12

Hi all,

See also Allow_url_fopen issue. @salehig, please don’t post the same conversation in two places – it makes it difficult to keep the forum organized.

Regards,
Alec Smecher
Public Knowledge Project Team

13

I have not any error logs, but have same loading problem in plugins page…
Please, help!!!

14

Hi @ashotgev,

Inquire with your provider about how to access your PHP error logs; you should have access to these, and without that, debugging will be very difficult.

Regards,
Alec Smecher
Public Knowledge Project Team

15

Hi, @asmecher,

I have access to my PHP error logs, but it’s empty…
Or i must do something…

16

Hi @ashotgev,

Also check your Apache error log, if it’s separate. It’s possible that e.g. a server timeout is causing Apache to stop PHP, in which case the message might be logged in the Apache log instead.

Regards,
Alec Smecher
Public Knowledge Project Team

17

Hi, @asmecher!

can you explain me, what does it mean?

Usage statistics plugin is disabled. No log files processed.
[2017-03-12 19:17:09] [Notice] Task process stopped.
18

Hi, @salehig
can you explain in details, were to put this code to fix the problem?

19

Hi @ashotgev,

I don’t think that error message is relevant to this problem. Is anything else there?

Regards,
Alec Smecher
Public Knowledge Project Team

20

Hi, @asmecher
you are right, it was something else there…