Error download file

Description of issue or problem I’m having:
When any user try to download any submitted file, Occurs an error of corrupted file, but when i access the file in its folder, It is Ok!

Steps I took leading up to the issue:
Open a submission and download any file

Application Version: OJS

Additional information, such as screenshots and error log messages if applicable:
Captura de Tela 2021-09-02 às 17.04.51