We are currently on OMP 3.2, but this issue is unchanged since running 3.1x.
Our workflow uses the “Review” stage not only for external reviewers, but also for reviews of book proposals by members of the editorial board. There are therefore cases in which the same user may be a reviewer and an editor.
The trouble is that, just as (when a user has multiple roles) the Dashboard defaults to entering the submission in the “Author” or “Reviewer” role and requires a special link to be clicked to enter in the “Editor” role, the email template is populating notifications to the editor in her capacity as a reviewer, rather than as an editor. Thus, when, after the reviews are done, another editor tags her in a copyediting discussion, the notification email sends her a link to the page that confirms that her review has been submitted. To see the message on the copyediting discussion board, she has to go out to the Submissions panel, go to the submission using the “Editor” role link, and then navigate to the discussion board.
Is there a way to change this so that the system treats her by default as an editor instead of a reviewer? (Or perhaps another solution to this problem that we haven’t considered?)