Email to the editor in chief and / or journal managers every time a new article is submitted

Software Support
1

Hi, I would like to know if it is possible to send an email to the editor in chief and / or journal managers every time a new article is submitted to the journal.
Currently the system does not do this even if all notifications are enabled in the profile.
Thanks

Version OJS 3.3.0.8
php 7.4

2

Does the system send e-mail while performing other operations? For example: reviewer assignment, publication decision etc.

3

Yes, I actually understood that the problem was the author’s email address. The system sends the notification email using the author’s address. Since I was using a non-existent address as a test, the emails did not send. I wonder if it is possible to send emails from an institutional address for all notifications and not from the user’s address. Thanks

4

It is possible:
If you activate the SMTP mail settings from the config file, you can send via institutional mail. It looks more professional.

You can find a lot of information about SMTP mail in this forum.

5

ok, thanks for the reply, i imagined it.