Email sending / receiving problm

Description of issue or problem I’m having:

Steps I took leading up to the issue:

What I tried to resolve the issue:

Application Version - e.g., OJS 3.3.0.9:

Additional information, such as screenshots and error log messages if applicable:

Hi @Al-Asr_International,

As a starting point, you may wish to have a look at our guide on Email troubleshooting here: https://docs.pkp.sfu.ca/admin-guide/en/email#troubleshooting-email-problems (if you haven’t already)

-Roger
PKP Team