I have noticed that I was not notified by OJS system when an author uploaded a revised paper. Usually, I receive an automatic email notifying me about certain action (e.g. document has been uploaded for paper number ##…).
In this particular case, the author uploaded the document and in the log system it says “A file revision “AGS, revision 2.docx” was uploaded for submission [paper ID number] by [auhor user name].” Therefore, the action happened and it is marked in the paper’s history (log).
However, I haven’t received any email. This is quite problematic if something happens and I (as an editor) am not notified about the action. We are using version 220.127.116.11.
Did anyone experience the same issue? How did you solve it?