Editorial History not loading for some submissions

Software Support
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  • Application Version - e.g., OJS 3.1.2
  • Description of issue
  • Steps you took leading up to the issue
  • What you tried to resolve the issue
  • Screenshots
  • Error log messages if applicable

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Version - 3.1.2
Description - For certain submissions, when we try to see the editorial history, it doesn’t display anything and the wheel just keeps on loading. Already tried different browsers too but it didn’t help.

Screenshot:
Capture

Any help would be appreciated!

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Anyone can help with this?

Thanks!

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Hello @sushantv,

Please note that version of OJS that you’re using is no longer supported by PKP. I recommend that you upgrade to the newest version of OJS, as it is possible that your issue will be resolved by upgrading. However, other community members may wish to offer assistance, and you may wish to provide more additional information here, such as relevant output from PHP error logs.

Upgrading instructions are available in the PKP Administrator’s Guide.

Information about the latest version of OJS can be found on the PKP Website

Best regards,

Roger
PKP Team

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Thanks!

This is what it says in my error logs:

[Sun Jul 25 08:36:48.974747 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'position' in element 'iframe' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:36:48.974765 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'top' in element 'iframe' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:36:48.974772 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'left' in element 'iframe' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:36:48.974777 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'height' in element 'div' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:36:48.974783 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'overflow' in element 'div' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:36:48.974788 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'border-style' in element 'div' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:36:48.974794 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'padding-bottom' in element 'div' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:36:48.974799 2021] [:error] [pid 4029] [client 114.119.148.64:18920] PHP Warning:  Attribute 'position' in element 'div' not supported (for information on implementing this, see the support forums)  in /var/www/html/lib/pkp/lib/vendor/ezyang/htmlpurifier/library/HTMLPurifier/HTMLDefinition.php on line 379
[Sun Jul 25 08:37:55.281667 2021] [:error] [pid 4430] [client 54.36.148.112:42682] PHP Warning:  Declaration of AddThisPlugin::register($category, $path) should be compatible with LazyLoadPlugin::register($category, $path, $mainContextId = NULL) in /var/www/html/plugins/generic/addThis/AddThisPlugin.inc.php on line 168
[Sun Jul 25 08:37:55.339425 2021] [:error] [pid 4430] [client 54.36.148.112:42682] PHP Warning:  Declaration of SubmissionKeywordEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL) should be compatible with ControlledVocabEntryDAO::getByControlledVocabId($controlledVocabId, $rangeInfo = NULL, $filter = NULL) in /var/www/html/lib/pkp/classes/submission/SubmissionKeywordEntryDAO.inc.php on line 20
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For anyone else having this issue, this patch fixed it for me: Fix editorial history for emails with sender_id=0 · Issue #4655 · pkp/pkp-lib · GitHub

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