Edit and "login as" users not working

We are currently on OJS 3.1 and our journal managers cannot edit user accounts (adding roles) and cannot “login as” these users? The are getting the following message:

You do not have sufficient permissions to administer this user. In order to administer a user, you must either be site administrator, or administer all contexts that this user is enrolled in.

Can anyone shed some light on this please?
Regards

Hi,

If you have one installation with multiple journals, then it is probably this issue: OJS3 editing user roles in multi-journal installations

If it is, please add your request to fix the issue to the thread. PKP works based on user feedback.

1 Like

I have the same problem, but I don’t know if the situation is because of one installation with multiple journals.
There is an account that journal manager can’t Edit or “Login as” and same message is shown:

“You do not have sufficient permissions to administer this user. In order to administer a user, you must either be site administrator, or administer all contexts that this user is enrolled in.”

Other important thing is that this user is assigned to various submissions, without someone on the team having assigned it.
Thank you for your attention

Hello @Dante,

Can you create a new post describing your issue, please? Feel free to link to this post in your new post if it is relevant, of course.

Best regards,

Roger
PKP Team