Hi there
I am adding one of my section editors. I had already added her before but somehow she deleted her invitation email I deleted her profile from the User and Role section to add her again but now as I add her I get the error that the email is already in use.
Hi @Farah_Khalid,
It sounds like the account is still in the system, but is possibly not assigned any roles. In searching users, there should be a “users without role” checkbox before clicking search button, that you can then use to search for the user. I would try that as a start. Which version of OJS are you using (e.g. 3.3.0-18)?
-Roger
PKP Team