Different templates for automated review request reminder and automated review reminder?

[asmecher]

Hi @havlik,

Hmm, strange. I would suggest comparing the database entries for this template with that of another that is displaying correctly – I’d suggest e.g. REVIEW_REQUEST_ONECLICK, since it should be the same in most respects. Check email_templates, email_templates_default, email_templates_data, and email_templates_default_data.

Regards,
Alec Smecher
Public Knowledge Project Team

[havlik]

Hi @asmecher,
thanks a lot! The problem was in email_templates_default_data where was only en_US version of this template email. When I copied this entry and change it to cs_CZ everything is ok now! It could be instructive in others similar cases. So thanks again.
V

[fgnievinski]

Here’s a related thread:

Problem with Automatic Review Request Reminder, Empty Mail

Hi OJS team, I have a problem with automatic mail for reminder to reviewer accept or refuse request for review, the mail are arriving without affair and without content. I want know how I can test or do debugging to this for find problem or if you have a solution for the problem would be wonderfull

[fgnievinski]

Here is yet another related thread:

OJS-2.4.8 Blank Reviewer reminders being sent

For future reference, this issue is reported (and fixed) here: