Decline submission is not working in OJS 3.3.0-11

Hi everyone,

I have a problem regrading declining a submission. When I click the Decline Submission button the loader shows up and no response is given as it loads up indefinitely, so for any error I checked the browser console and HTTP 500 error is shown there and I click the error link for further details and the following message is shown:

{
    "status":false,
    "content":"A workflow stage was not specified.",
    "elementId":"0",
    "events":null
}

I provided a screenshot of the process for further details.

I am seeking for any comment how to resolve the issue.

Thanks

Hi @asrarahmadehsan,

Are you able to check your PHP error logs for error messages there? Those usually provide more clues than console errors do.

-Roger
PKP Team

Can you disable the plugin that is associated with plugins/generic/rqc and see whether the error can be replicated? (I don’t know the plugin name, but you can find it out by looking at the files in plugins/generic/rqc . Must be a third party plugin).

I disabled the Review Quality Collector (RQC) and the issue is resolved. But why the RQC plugin causes an error?

I don’t know - in the plugin gallery, you should see who has developed it and you should address the developer.