Custom Report Generator no data in spreadsheet

Hi all,

Our system is still running on OJS 2.4.2 as my boss doesn’t feel like to upgrade to 2.4.7 due to his personal reasons. Today, he requested me to generate the statistics report of which i tried using the ‘Report Generator’. But the problem is, i can’t seemed to find anything in the spreadsheet. I have followed the instructions provided in this link My published file views or statistics reports shows no data. What do I do? but the problem still persists. I wish anyone that has solved this issue could help me out by giving some pointers.

Thanks