CrossRef XML Export Plugin: article list empty

alekstrust · February 25, 2019, 4:57pm

Hi.
I’m trying the export utility, DOI and test API has been configured, DOIs have been assigned to the articles, but I only see an empty list.

Any ideas?

Vitaliy · February 26, 2019, 8:36am

Hi @alekstrust

What OJS version you are using?

Mohammad_Jaafar_Ali · August 12, 2020, 6:44am

Hi @Vitaliy
We ran into the same issue suddenly (after it was showing the articles for more than a year of operation). We are using OJS 3.1.1.2 and did not upgrade recently.

Vitaliy · August 12, 2020, 7:18am

Hi @Mohammad_Jaafar_Ali,

When accessing that page, are there any relevant errors in PHP logs and browser’s console?

Mohammad_Jaafar_Ali · August 12, 2020, 7:32am

@Vitaliy
No, there isn’t, neither in the error log nor in the browser console.

Vitaliy · August 12, 2020, 7:45am

Can you double check DOI Plugin and Crossref Plugin settings, are they properly configured?

Mohammad_Jaafar_Ali · August 12, 2020, 8:31am

@Vitaliy
They are properly configured, and were working just fine.

Vitaliy · August 12, 2020, 9:07am

It’s hard to say without any hints from logs what is happening here.
Can you check if there are articles with assigned DOIs in the database? This is stored in the submission_settings table, e.g.:

SELECT * FROM submission_settings WHERE setting_name = 'pub-id::doi'

There should be rows in the results with articles that have assigned DOIs

Mohammad_Jaafar_Ali · August 12, 2020, 9:28am

@Vitaliy
Thank you for your support. It turned out that one of the admins recently did reassign doi which deleted all dois. I did assign and its working now. I should have checked this before posting.