CrossRef Plugin Submission Error for OJS 3.1.1

Hi,

I am using OJS 3.1.1, and suddenly I started to receive the following error when I submit DOIs manually.

image_2021_06_25T20_11_04_039Z

I am not sure if this is a server-related issue.
Is there any idea about the possible source of this issue ?

Regards,

Zaratushtra

Hello @zaratushtra!

First, I recommend that you check your Crossref login credentials to make sure they are entered correctly.

Secondly, please check out the following thread:
https://forum.pkp.sfu.ca/t/submission-was-not-successful-the-doi-registration-server-returned-an-error/68288/6

As well as this post:

It may be that you will need to upgrade your OJS to a higher version.

1 Like

Hi @EmmaU,

Thanks for your answer.
My login credentials are correct. But it seems like the thread you have referred to is exactly the problem I am facing now.

Regards,

zaratushtra