Hi There,
I hope someone can help me. I’ve been working with OJS 2.4.5.0 and our installation seems a little buggy.
One rather large problem preventing us from publishing our latest issue at present is a problem somewhere in the pipeline between a section editor sending to copyedit, and the copyeditor receiving it. As copyeditor, I have 13 active submissions, but I have not received any email notifications for any of these. Can I change a setting somewhere to alter this so that I do receive an email?
Secondly, there seems to be an issue with where the submissions actually go. I’ve tested out this process myself. Some of them go to the ‘initial copy edit’ area, which is where they should be afaik, but some seem to go straight to galley. Some are .doc, some are .pdf (this, I’m assuming, is editor error). Some documents never show up at all, though a ‘submission’ for them is present in my Copyeditor listing. Does that make sense?
I’m hoping someone can help me out. Could this be an error in code or a blip in installation, or are we doing something daft?
BW
J