When I download the citation using the block as in the picture. It downloads the “.RIS” file. But when I try to import this file in the EndNote, a pop up appears to choose an import filter. Which I did and every time I choose a different filter but the endnote does not import anything and it goes blank.
Anyone here can guide why it is happening and how to fix this.
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I have tried different browsers, computers and even different versions of Endnote (x7,x9) as well. but no luck!
Thanks and looking forward an expert suggestions
I’ve searched the PKP forum and haven’t found any other mentions of this problem, so you may want to look at Endnote’s technical support resources for a solution.
Good luck,
Amanda Stevens
Public Knowledge Project Team
This problem came up for me again and I was wondering if you filed an issue in Github and if it has been fixed in the plugin? I looked and I couldn’t find an issue.
Thanks,
Amanda Stevens
Public Knowledge Project Team