Changing SMTP server to 3rd Party provider

[zaratushtra]

Hi guys,

We often experience email delivery problems as most of our emails end up in spam folder.
So we finally got tired of playing around with SPF, DKIM, etc or server DNS related issues.
We also do not want to send from gmail, we want our domain name to appear as a sender.

Is there anyone having experience to use any 3rd party SMTPs, such SendGrid.
They provide APIs but I do not know how can we use it in the config file.

Can you give an example how can we use it ?

Regards,

Zaratushtra

[rcgillis]

Hi @zaratushtra,

Can you please indicate which version (e.g. 3.3.0-13) and type of PKP software you’re using (e.g. OJS/OMP/OPS) you’re using?

-Roger
PKP Team

[zaratushtra]

Hi @rcgillis,

Thanks for your answer, we are using OJS 3.3.0.7 .

I found the following thread in the forum discussing the same issue. But their solution did not work for me.

Can't setup custom email using sendgrid instead of inbuilt phpmailer?

Hi, can you help me? What was the correct configuration for sendgrid? i have this but it does not work smtp = On smtp_server = smtp.sendgrid.net smtp_port = 587 smtp_auth = tls smtp_username = apikey (do not move) smtp_password = apikey (possible password removed) allow_envelope_sender = On default_envelope_sender = my account force_default_envelope_sender = On force_dmarc_compliant_from = On dmarc_compliant_from_displayname = ‘%n’ time_between_emails = 3600 max_recipients = 10 …

I am getting the following PHP error.

SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Regards,

Zaratushtra

[D_S]

Facing same issue. Has anyone arrived at a solution?