I have a problem with the editorial workflow.
When I use the option “Change decision” in copyediting, the button “send to Production” is displayed but the status keeps showing “Sent to production”.
Effectively no changes are made because when I return to the article the status is “send to production” and the option “Change decision” is displayed.
Sorry again, I was informed that the problem was with just one article, but I was testing it using a test publication and found that the same happens with my new publication.
Is this normal behavior?
I believe that this is the default behavior - what were you hoping to be able to do differently? there may be something else that you might be able to do
I expected OJS to reverse the decision to submit the article to the next editorial step (Production).
Am I having an incorrect understanding of the platform?
Thanks for the additional info. I wonder if it might be your role settings - it might be that the copyeditor role is not configured to have access to the production stage for submissions (this is configurable in the role settings). Are you able to check if you are able to access the production stage as journal manager?