Can't send review reminder

Software Support
1

Cant send reminder

Can’t send review reminder. (Mail function works. I can send message by mail to any user).
It only spins around for a long time and nothing hapends!!!
Any ideas???

PS: OJS version: 3.2.1.4

2

Hi @wegis,

Often times, the spinning means something occurring on your server. Are you able to provide relevant output from PHP error logs?

Best,

Roger
PKP Team

4

Error log shows:
[Tue Sep 20 10:26:45.487571 2022] [fastcgi:error] [pid 46618] [client 172.31.28.20:44178] FastCGI: server “/var/www/clients/client28/web2273/cgi-bin/php-fcgi-172.31.28.92-80-balticforestryojs.lammc.lt” stderr: PHP message: /var/www/clients/client28/web2273/web/ojs/lib/pkp/classes/file/wrappers/HTTPFileWrapper.inc.php:78 Could not connect to ssl://pkp.sfu.ca: , referer: https://balticforestryojs.lammc.lt/ojs/index.php/BF/management/settings/website
[Tue Sep 20 10:27:43.058053 2022] [fastcgi:error] [pid 47031] [client 172.31.28.20:52168] FastCGI: server “/var/www/clients/client28/web2273/cgi-bin/php-fcgi-172.31.28.92-80-balticforestryojs.lammc.lt” stderr: PHP message: /var/www/clients/client28/web2273/web/ojs/lib/pkp/classes/file/wrappers/HTTPFileWrapper.inc.php:78 Could not connect to pkp.sfu.ca: , referer: https://balticforestryojs.lammc.lt/ojs/index.php/BF/admin
[Tue Sep 20 10:30:53.846028 2022] [fastcgi:error] [pid 48421] [client 172.31.28.20:15402] FastCGI: server “/var/www/clients/client28/web2273/cgi-bin/php-fcgi-172.31.28.92-80-balticforestryojs.lammc.lt” stderr: PHP message: /var/www/clients/client28/web2273/web/ojs/lib/pkp/classes/file/wrappers/HTTPFileWrapper.inc.php:78 Could not connect to pkp.sfu.ca: , referer: https://balticforestryojs.lammc.lt/ojs/index.php/BF/management/settings/access