Can't edit Author Guidelines

Software Support
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I am trying to edit author guidelines on Submission page.
i have extra TEXT under author guideline (which doesn’t show up in author guidelines) I found in settings> journal > sections and i can edit this sections however when i am trying to edit AUTHOR GUIDELINE OR COPYRIGHT NOTICE in " management/settings/workflow#submission/authorGuidelines ". it shows saved but when i refresh it reverts back. I tried to see logs but nothing appears for this. I cleared cache also but that didn’t help

Can someone pls let me know whats wrong ?

OJS 3.3.0-13

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Is this bug ? if yes is there a workaround for updating AUTHOR GUIDELINES?

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@asmecher is there anything that we can do for editing author guidelines and copyright notice ?

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Hello @deepakc

We have seen something similar with ‘ghost’ text fields. It happens just in some journals (we have a multijournal site) and on each of them in different parts… so I guess it’s something passed along across the upgrades or the remnant of a previous attack.

Nothing is saved if you edit the field or shown on the logs cause there is no link between it and the database, so it doesn’t exist for the system.

That is at least our experience over here. Hope that helps

Best regards

5

Hi @deepakc,

A few things to check:

  1. Make sure you aren’t being prevented from saving the changes by mod_security or a similar security application on your server. Usually this would result in a 403 error on attempting to save the content, but that might depend on the details of your server.
  2. Make sure OJS can administer content in your cache directory. If it’s able to update the database, but not the contents of the cache directory, then you might see old content even though the database has been updated.
  3. Check the database to make sure there aren’t duplicate rows or something similar affecting the site:
    select * from journal_settings where setting_name = 'authorGuidelines';

Regards,
Alec Smecher
Public Knowledge Project Team

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thanks for your reply. So i tried extra step and clear out french version. Once there was no french version i was able to save english text with updates and i guess this will be vice versa however i don’t want to remove english to check french text update. moreover weird thing is now i am not able to save anything in french text box. Any idea what could be wrong in this ?

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Hi @deepakc,

Could you try the suggestions above? I still think they’re the most likely places to start.

Regards,
Alec Smecher
Public Knowledge Project Team

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Users added info through sections so we are all good.
thank you

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