Cannot send email. OJS

I have a problem with sending emails and where the notification: “There was a problem sending an email message. Please try again later, or contact your system administrator”.

Already try to follow advice from previous cases in this forum, but still cannot solve it. Anyone can help me? Tq in advance

By the wat this is my default

; Email Settings ;


; Use SMTP for sending mail instead of mail()
; smtp = On

; SMTP server settings
; smtp_server =
; smtp_port = 25

; Enable SMTP authentication
; Supported mechanisms: ssl, tls
; smtp_auth = ssl
; smtp_username = username
; smtp_password = password

; Enable suppressing verification of SMTP certificate in PHPMailer
; Note: this is not recommended per PHPMailer documentation
; smtp_suppress_cert_check = On

; Allow envelope sender to be specified
; (may not be possible with some server configurations)
; allow_envelope_sender = Off

; Default envelope sender to use if none is specified elsewhere
; default_envelope_sender =

; Force the default envelope sender (if present)
; This is useful if setting up a site-wide no-reply address
; The reply-to field will be set with the reply-to or from address.
; force_default_envelope_sender = Off

; Force a DMARC compliant from header (RFC5322.From)
; If any of your users have email addresses in domains not under your control
; you may need to set this to be compliant with DMARC policies published by
; those 3rd party domains.
; Setting this will move the users address into the reply-to field and the
; from field wil be rewritten with the default_envelope_sender.
; To use this you must set force_default_enveloper_sender = On and
; default_envelope_sender must be set to a valid address in a domain you own.
; force_dmarc_compliant_from = Off

; The display name to use with a DMARC compliant from header
; By default the DMARC compliant from will have an empty name but this can
; be changed by adding a text here.
; You can use ‘%n’ to insert the users name from the original from header
; and ‘%s’ to insert the localized sitename.
; dmarc_compliant_from_displayname = ‘%n via %s’

; Amount of time required between attempts to send non-editorial emails
; in seconds. This can be used to help prevent email relaying via OJS.
time_between_emails = 3600

; Maximum number of recipients that can be included in a single email
; (either as To:, Cc:, or Bcc: addresses) for a non-privileged user
max_recipients = 10

; If enabled, email addresses must be validated before login is possible.
require_validation = Off

; Maximum number of days before an unvalidated account

Hi @Muhd_Faris,

Another option you might want to try (if you haven’t tried it already) is the troubleshooting tips for email in our documentation: Email

PKP Team

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