Cannot load tasks view

[jascanio]

Hi,
When I click on “Tasks” menu item at the left-hand side menu, I get no window displayed.
Instead I get a loading spinner endelessly.
I’ve checked my error.log file and I see the following:

[Fri Oct 20 12:34:00 2017] [error] [client 83.33.92.18] PHP Warning: assert(): Assertion failed in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 150, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/admin/index
[Fri Oct 20 12:34:00 2017] [error] [client 83.33.92.18] PHP Fatal error: Call to a member function getLocalizedTitle() on a non-object in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 152, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/admin/index
[Fri Oct 20 12:38:11 2017] [error] [client 83.33.92.18] PHP Warning: assert(): Assertion failed in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 150, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/admin/index
[Fri Oct 20 12:38:11 2017] [error] [client 83.33.92.18] PHP Fatal error: Call to a member function getLocalizedTitle() on a non-object in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 152, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/admin/index
[Fri Oct 20 12:39:33 2017] [error] [client 83.33.92.18] PHP Warning: assert(): Assertion failed in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 150, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/submissions
[Fri Oct 20 12:39:33 2017] [error] [client 83.33.92.18] PHP Fatal error: Call to a member function getLocalizedTitle() on a non-object in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 152, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/submissions
[Fri Oct 20 12:39:45 2017] [error] [client 83.33.92.18] PHP Warning: assert(): Assertion failed in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 150, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/workflow/index/6/1
[Fri Oct 20 12:39:45 2017] [error] [client 83.33.92.18] PHP Fatal error: Call to a member function getLocalizedTitle() on a non-object in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 152, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/workflow/index/6/1
[Fri Oct 20 12:39:56 2017] [error] [client 83.33.92.18] ModSecurity: Access denied with code 403 (phase 2). Pattern match “\\bselect\\b.{0,40}\\buser\\b” at REQUEST_FILENAME. [file “/etc/modsecurity/modsecurity_crs_41_sql_injection_attacks.conf”] [line “68”] [id “959514”] [rev “2.2.0”] [msg “Blind SQL Injection Attack”] [data “select/user”] [severity “CRITICAL”] [tag “WEB_ATTACK/SQL_INJECTION”] [tag “WASCTC/WASC-19”] [tag “OWASP_TOP_10/A1”] [tag “OWASP_AppSensor/CIE1”] [tag “PCI/6.5.2”] [hostname “revistas.webs.ull.es”] [uri “/index.php/scientia-insularum/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid”] [unique_id “WengjMGRdpAAABl@VP4AAAAj”]
[Fri Oct 20 12:43:18 2017] [error] [client 83.33.92.18] ModSecurity: Access denied with code 403 (phase 2). Pattern match “\\bselect\\b.{0,40}\\buser\\b” at REQUEST_FILENAME. [file “/etc/modsecurity/modsecurity_crs_41_sql_injection_attacks.conf”] [line “68”] [id “959514”] [rev “2.2.0”] [msg “Blind SQL Injection Attack”] [data “select/user”] [severity “CRITICAL”] [tag “WEB_ATTACK/SQL_INJECTION”] [tag “WASCTC/WASC-19”] [tag “OWASP_TOP_10/A1”] [tag “OWASP_AppSensor/CIE1”] [tag “PCI/6.5.2”] [hostname “revistas.webs.ull.es”] [uri “/index.php/scientia-insularum/$$$call$$$/grid/users/user-select/user-select-grid/fetch-grid”] [unique_id “WenhVsGRdpAAAB6bt-AAAAAC”]
[Fri Oct 20 12:53:32 2017] [error] [client 83.33.92.18] PHP Warning: assert(): Assertion failed in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 150, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/submissions
[Fri Oct 20 12:53:32 2017] [error] [client 83.33.92.18] PHP Fatal error: Call to a member function getLocalizedTitle() on a non-object in /home/ull.es/2f/revistas/webpages/lib/pkp/controllers/grid/notifications/NotificationsGridCellProvider.inc.php on line 152, referer: http://revistas.webs.ull.es/index.php/scientia-insularum/submissions

Any sugestion please?

Thanks in advance for your reply.

Regards
Juan

[israel.cefrin]

Hi @jascanio

Reading your log error I wonder if this link may help you:

Tasks not loading for certain users

Hi, Once again, I would like to start with thanks to the developers for untiring efforts on OJS. There are similar titles related to task errors, and I examined them. Unfortunately, their comments did not help me. Origin of their error messages and their problem seems to be different. I have site manager and editor roles and have full database and ftp access. I upgraded the journal’s system from OJS 2.4.8.2 to 3.0.2. Although it did not previously exist (for a few weeks), I started to get an…

It’s a pretty similar situation to yours, so I would ask you to read that and try same approaches.

Regards,
Israel Cefrin
Public Knowledge Project Team

[vormia]

I would like to report the same issue with Arabic UI with the following details:

• I’m using OJS 3.2.0.0 with Arabic locale enabled. I have full administration permissions.
• Tasks menu at the top bar works fine with English UI, but, astonishingly, appears in Arabic contents.
• When switching the system to Arabic UI, the menu doesn’t appear at all. No indication of anything to wait for.
• Website user can notice two things with the right-to-left language; the appearance of the horizontal slide bar at the bottom of the page indicating that the width of the page became significantly larger, and the locations of top menu buttons (where “Tasks” is located) is not following the same layout as in the left-to-right languages.

I think it is a layout problem… and wish to be taken into consideration in future updates…
With regards.

[asmecher]

Hi @vormia,

Could you post these Arabic improvements as a new topic? Also, if it’s possible, could you try upgrading to the latest OJS release? I believe some improvements in Arabic presentation have already been made since 3.2.0-0 was released.

Regards,
Alec Smecher
Public Knowledge Project Team

[vormia]

Thank @asmecher for the response.
I have just finished upgrading my OJS installation to the latest version 3.2.1.1 and the same issue persists.

Now, I’m opening a new topic as you advised.

Regards,