Can not register using the orcid plugin plugin, error 500

Software Support
1

  • Application Version - OJS 3.2.1.2, orcidProfile-v1_1_2-8

  • Description of issue:
    I can’t register in my journal using the orcid plugin, I already configured it but when authorizing I have a whithe screen of death

  • Steps you took leading up to the issue

  • What you tried to resolve the issue:
    1.Update the plugin ORCID plugin
    2.chown -R www-data:www-data OJSfolder
    3./etc/init.d/apache2 restart

  • Screenshots
    05 Config 01 02 03 04 error 500

  • Error log messages if applicable
    Browser console:
    https://ojs.uho.edu.cu/index.php/tecedu/orcidapi/orcidAuthorize?targetOp=register&code=Kv2CxW

2

Hi @Williams_Baster,

What version of the ORCID plugin are you using?

And, FYI: we have a new ORCID guide (not sure if you have looked at that yet): ORCID Plugin Guide

-Roger
PKP team

3

I looked the guide and I watched some videos, but the problem persists
My plugin version is orcidProfile-v1_1_2-8

4

Hi @Williams_Baster,

That version of the plugin has only been tested with 3.3.It has not been back-ported to 3.2, so far as I can tell. From the plugin gallery (https://raw.githubusercontent.com/pkp/plugin-gallery/main/plugins.xml) see here:

    <release date="2021-01-27" version="1.1.2.8" md5="c00bee25cd3b545faefe021267f4b00a">
			<package>https://github.com/pkp/orcidProfile/releases/download/v1_1_2-8/orcidProfile-v1_1_2-8.tar.gz</package>
			<compatibility application="ojs2">
				<version>3.3.0.0</version>
				<version>3.3.0.1</version>
				<version>3.3.0.2</version>
				<version>3.3.0.3</version>
			</compatibility>
			<compatibility application="ops">
				<version>3.3.0.0</version>
				<version>3.3.0.1</version>
				<version>3.3.0.2</version>
				<version>3.3.0.3</version>
			</compatibility>
			<certification type="official"/>
			<description>Adds support for OJS/OPS 3.3, Better error hanlding for Guzzle,  Member API publication update</description>
		</release>

You may have to use a different, compatible-tested version of the plugin. I’m also flagging the plugin developer @Dulip_Withanage here too, to see if he might be able to make suggestions.

-Roger
PKP Team

8

Hi @Williams_Baster ,

AS @rcgillis has pointed out, the best way is to get the current version of the plugin is plugin-gallery.
let me know, if the problem still persists ?