Broken QuickSubmit plugin after OJS update

Software Support
1

Describe the issue or problem

When trying to update the QuickSubmit plugin via the Plugin Gallery, OJS prevents the update and displays an error message: “Plugin already installed, and is newer than the version available in the gallery.”

However, the plugin gallery continues to insist that an upgrade is available, creating a loop where the plugin cannot be successfully updated or synchronized through the UI. Furthermore, the QuickSubmit plugin is currently completely non-functional/broken on the site.

Steps I took leading up to the issue

  1. Log in as an Administrator/Journal Manager.

  2. Go to Settings > Website > Plugins > Plugin Gallery.

  3. Locate the QuickSubmit plugin (which displays a status indicating it can be upgraded).

  4. Click on QuickSubmit and click the Upgrade link.

  5. See the error notification: “Plugin already installed, and is newer than the version available in the gallery.”

What application are you using?

OJS 3.5.3

Additional information

  • Recent Changes: We recently updated the core application from OJS 3.5.0 to OJS 3.5.3.

  • Current Status: The QuickSubmit plugin is currently completely broken and not working. This appears to be a database/file synchronization mismatch common after recent 3.5.x upgrades, likely caused by a leftover entry in the versions table while physical plugin files are missing or mismatched in the plugins/importexport/quickSubmit directory.

2

Hi @jgarvel,

Are you able to access QuickSubmit via Tools - Import/Export?
What version is it displaying that you have instlaled?

-Roger
PKP Team