We’re using OJS 3.3.0.8.
Not long ago we moved our site to a new server, and we have a problem, if the magazine has a lot of issues they take a long time to load or do not load at all.
In the logs we find the line
(70007)The timeout specified has expired: [client 213.230.74.15:0] AH01075: Error dispatching request to : (polling), referer: https://sitename.com/index.php/archive/manageIssues.
Previously we used nginx+php-fpm, but now apache+nginx.
Increasing the Timeout did nothing.
Can you tell me how to fix this, or advise me something?
The message The timeout specified has expired comes from the web server, which got impatient waiting for PHP to respond to the request. It’s not a very helpful message by itself. I would suggest checking to see that your database is using InnoDB for all database tables, as that’s known to cause performance degradation. In all likelihood it’s a slow database query that’s causing problems behind the scenes.
(You’ll see lots of guidance about this error message on StackOverflow; see for example this thread.)
Regards,
Alec Smecher
Public Knowledge Project Team
