Automatic Emails Being Sent in Error From Multiple User Accounts

Software Support
1

Hi

One of our journals has reported that automatic notifications to review are being sent from reviewer accounts to reviewers in error eg there are no submissions to review. I have checked the settings in the journal set-up workflow and these are as they should be. Journal: The International Journal for Service Learning in Engineering, Humanitarian Engineering and Social Entrepreneurship .
Thanks,
Rosarie

2

Hi Rosarie,

Are you using a cron job or the Acron Plugin for your scheduled tasks? And which version of OJS are you using?

Thanks,
Amanda Stevens
Public Knowledge Project Team