Author Submission hangs

Hello Forum.
Ihave updated my OJS to new updated version released in nov 2020. when author submit files and after successful submission when he clicks on FINISH SUBMISSION button then system shows loading icon but never get complete, but on the other hand administrator recieves that submission and author is also not notified for submission ACK.
I m getting this error on console
"/jaebs/index.php/files/submission/saveStep/4:1 Failed to load resource: the server responded with a status of 500 ()’

Hi @Sufyan_Sher,

Check your PHP error log for details.

Regards,
Alec Smecher
Public Knowledge Project Team

"/jaebs/index.php/files/submission/saveStep/4:1 Failed to load resource: the server responded with a status of 500 ()’
this is error please resolve

Hi @Sufyan_Sher,

I don’t think that’s the right log; see: How do I find my PHP error log?

Regards,
Alec Smecher
Public Knowledge Project Team