At the moment of wanting to register an article in crossref appears an error 500

[Ciencias_Forestales]

At the moment of wanting to register an article in crossref appears an error 500

[vvucic]

Error 500 is not error in OJS. Please contact your hosting company and/or institution system administrators and ask them to check details according to this

When I click some button or follow some link, I'm left with a blank page. What do I do?

Check your webserver error log Usually, this indicates that a PHP error has occurred and the message has been sent to your web server or system log file. Check there – e.g. /var/log/apache/error.log, although the exact location will depend on your server configuration – for further details. Check your file permissions If you haven’t installed OJS yet, then the most likely cause is a problem with file permissions in your cache/ or cache/t_compile directories. See docs/README for information on…

In my experience, increase of memory and time of script execution solved problem. Those parameters can be increased by system administrators since they are located in php.ini in server.

[Ciencias_Forestales]

Muchas gracias por la información, en verdad es de gran ayuda.

[asmecher]

Hi @Ciencias_Forestales,

See also Actualización a 3.1.0-1.

Regards,
Alec Smecher
Public Knowledge Project Team