Assignment Email not working OJS 3.2.1.3

Dear all,

I’m having problems with the email notification delivery system.

The email was not sent while doing

  1. New Submission
  2. Editorial Assignment
  3. Reviewer Assignment

But, when I try to reset the password, the email working well. this is an indicator for me about, SMTP email in config.inc.php have nothing a problems

Why does the assignment not work?

OJS Version 3.2.1.3.

Please, someone, help

Thank you

Hi @Muhammad_Khoiruddin,

It’s hard to say exactly what is going on here, but you may want to review our documentation on email configuration to ensure your setup is correct: Email

Additionally, are you able to check your PHP error log messages and post them here? That may help to identify the issue.

-Roger
PKP Team