##Archive and Submission page is not work - This page isn’t working - 3.1.1.4 ##

Software Support
1

Hello All,

I’m using OJS 3.1.1.4 . After PHP/MySQL upgrade in my server, few pages are not working (archive page and submission page) .

Please find below my error log

message: PHP Warning: Declaration of PKPUsageEventPlugin::getEnabled() should be compatible with LazyLoadPlugin::getEnabled($contextId = NULL) in /var/www/vhosts/mydomain_name/httpdocs/journal_name/lib/pkp/plugins/generic/usageEvent/PKPUsageEventPlugin.inc.php on line 0\nPHP message: PHP Warning: Declaration of ShariffPlugin::register($category, $path) should be compatible with LazyLoadPlugin::register($category, $path, $mainContextId = NULL) in

PHP Warning: Declaration of ShariffPlugin::register($category, $path) should be compatible with LazyLoadPlugin::register($category, $path, $mainContextId = NULL) in /var/www/vhosts/my_domain_name/httpdocs/my_journal/plugins/generic/shariff/ShariffPlugin.inc.php on line 0\nPHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[HY000]: General error: 1835 Malformed communication packet in /var/www/vhosts/my_domain_name/httpdocs/my_journal/lib/pkp/lib/vendor/illuminate/database/Illuminate/Database/Connectors/MySqlConnector.php:32\nStack trace:\n#0

## Archive & Submission page is not working properly - This page isn’t working HTTP ERROR 500 - 3.1.1.4 ##

Any advice is much appreciated.

Thanks in advanced!!!

Venkat

2

Hi @venkat,

A 500 error should result in a fatal error message in the log, but all I see are warnings. I’d suggest checking the log again.

Regards,
Alec Smecher
Public Knowledge Project Team

3

Hi @venkat
There is a similar discussion on that page that has a similar php fatal error;
I hope this page helps you.
Regards,

4

Agreed. This sounds like my problem. An upgrade from PHP7.2 to PHP7.3 cured it.