api.submissions.unknownError in submission

Software Support
,
1

The “api.submissions.unknownError” error is appearing three times in the submission step. The version of PHP installed is 5.6. Any suggestions on what might be?

I disabled the path_info function. When it was active, the following message appeared: “No input file specified”.

; Use URL parameters instead of CGI PATH_INFO. This is useful for
; broken server setups that do not support the PATH_INFO environment
; variable.
disable_path_info = On

Is there a relationship?

2

Hi @filipekjp,

Are you using Apache, or nginx, or something else?

Regards,
Alec Smecher
Public Knowledge Project Team

3

Hi @asmecher,

I am using Apache.

4

Hi @filipekjp,

The best way to run OJS is with disable_path_info turned Off, though it sounds like you may have to tweak your Apache configuration to get this working. The use of disable_path_info results in ugly URLs, and some parts of the system (e.g. the OAI interface) will operate out of specification.

Regards,
Alec Smecher
Public Knowledge Project Team

5

Thanks, @asmecher

I’ll try to do that.

6

@asmecher Hello there !

I have
disable_path_info=off also restful_urls = Off

When I login to my ojs profile I get this error

##api.submissions.UnknownError## However everything is working fine.

But When I go to settings->website->plugins nothing shows the lugins page keep on loading.

Please guide.

7

Hi @Haroon_Sattar,

Check your PHP error log for details.

Regards,
Alec Smecher
Public Knowledge Project Team

8

this is the error we are getting on browsers console when we go to submission section

build.js:6 Uncaught TypeError: Cannot read property ‘_constants’ of undefined
at Object.init (build.js:6)
at eval (eval at (jquery.js:339), :2:18)
at eval ()
at jquery.js:339
at Function.globalEval (jquery.js:340)
at jQuery.fn.init.domManip (jquery.js:5931)
at jQuery.fn.init.append (jquery.js:5704)
at jQuery.fn.init. (jquery.js:5830)
at jQuery.access (jquery.js:4108)
at jQuery.fn.init.html (jquery.js:5794)

9

Hi @Haroon_Sattar,

You’ll need to check your PHP error log, not your browser’s console.

Regards,
Alec Smecher
Public Knowledge Project Team

10

@asmecher
Line: 353
Trace: #0 /home/demojpathology/public_html/pathojs/lib/pkp/api/v1/_submissions/PKPBackendSubmissionsHandler.inc.php(167): Slim\Http\Response->withJson(Array)
#1 [internal function]: PKPBackendSubmissionsHandler->getSubmissions(Object(Slim\Http\Request), Object(APIResponse), Array)
#2 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/Handlers/Strategies/RequestResponse.php(41): call_user_func(Array, Object(Slim\Http\Request), Object(APIResponse), Array)
#3 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/Route.php(335): Slim\Handlers\Strategies\RequestResponse->__invoke(Array, Object(Slim\Http\Request), Object(APIResponse), Array)
#4 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\Route->__invoke(Object(Slim\Http\Request), Object(APIResponse))
#5 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/Route.php(313): Slim\Route->callMiddlewareStack(Object(Slim\Http\Request), Object(APIResponse))
#6 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/App.php(513): Slim\Route->run(Object(Slim\Http\Request), Object(APIResponse))
#7 /home/demojpathology/public_html/pathojs/lib/pkp/classes/security/authorization/internal/ApiAuthorizationMiddleware.inc.php(74): Slim\App->__invoke(Object(Slim\Http\Request), Object(APIResponse))
#8 [internal function]: ApiAuthorizationMiddleware->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Slim\App))
#9 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(43): call_user_func_array(Object(ApiAuthorizationMiddleware), Array)
#10 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Slim\App))
#11 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Slim\App))
#12 /home/demojpathology/public_html/pathojs/lib/pkp/classes/security/authorization/internal/ApiTokenDecodingMiddleware.inc.php(82): Slim\App->Slim{closure}(Object(Slim\Http\Request), Object(APIResponse))
#13 [internal function]: ApiTokenDecodingMiddleware->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#14 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(43): call_user_func_array(Object(ApiTokenDecodingMiddleware), Array)
#15 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#16 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#17 /home/demojpathology/public_html/pathojs/lib/pkp/classes/handler/APIHandler.inc.php(67): Slim\App->Slim{closure}(Object(Slim\Http\Request), Object(APIResponse))
#18 [internal function]: APIHandler->{closure}(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#19 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(43): call_user_func_array(Object(Closure), Array)
#20 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#21 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#22 /home/demojpathology/public_html/pathojs/lib/pkp/classes/handler/APIHandler.inc.php(89): Slim\App->Slim{closure}(Object(Slim\Http\Request), Object(APIResponse))
#23 [internal function]: APIHandler->{closure}(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#24 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/DeferredCallable.php(43): call_user_func_array(Object(Closure), Array)
#25 [internal function]: Slim\DeferredCallable->__invoke(Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#26 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(70): call_user_func(Object(Slim\DeferredCallable), Object(Slim\Http\Request), Object(APIResponse), Object(Closure))
#27 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/MiddlewareAwareTrait.php(117): Slim\App->Slim{closure}(Object(Slim\Http\Request), Object(APIResponse))
#28 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/App.php(406): Slim\App->callMiddlewareStack(Object(Slim\Http\Request), Object(APIResponse))
#29 /home/demojpathology/public_html/pathojs/lib/pkp/lib/vendor/slim/slim/Slim/App.php(314): Slim\App->process(Object(Slim\Http\Request), Object(APIResponse))
#30 /home/demojpathology/public_html/pathojs/lib/pkp/classes/core/APIRouter.inc.php(109): Slim\App->run()
#31 /home/demojpathology/public_html/pathojs/lib/pkp/classes/core/Dispatcher.inc.php(134): APIRouter->route(Object(Request))
#32 /home/demojpathology/public_html/pathojs/lib/pkp/classes/core/PKPApplication.inc.php(247): Dispatcher->dispatch(Object(Request))
#33 /home/demojpathology/public_html/pathojs/index.php(68): PKPApplication->execute()
#34 {main}
View in rendered output by enabling the “displayErrorDetails” setting.

11

Hi @Haroon_Sattar,

You’ve included the stack trace but not the error message itself – what are the few lines just before the section you quoted?

Regards,
Alec Smecher
Public Knowledge Project Team